Idfy
All Systems Operational

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Welcome to Idfy's status page. Here you will find information on the status of our APIs and services.

API (LEGACY) ? Operational
Signature Operational
Signature services ? Operational
Merchant Signature ? Operational
Portal ? Operational
Form Portal ? Operational
Identification ? Operational
Additional services Operational
Addon services ? Operational
Oauth Endpoint ? Operational
Validation ? Operational
Account API ? Operational
PAdES ? Operational
Internal notification service ? Operational
E-ID providers Operational
BankID (no) ? Operational
BankID (sv) ? Operational
NemID (da) ? Operational
Tupas ? Operational
MobileConnect ? Operational
Buypass Operational
Test environment Operational
Identification ? Operational
Addon services ? Operational
Signature service ? Operational
PAdES ? Operational
Merchant Sign ? Operational
Account API ? Operational
Validation ? Operational
ID Server ? Operational
Portal ? Operational
Form Portal ? Operational
3rd party dependecies Operational
90 days ago
99.11 % uptime
Today
Email Delivery ? Operational
Email API ? Operational
SMS Delivery ? Operational
BankID AML Operational
90 days ago
99.11 % uptime
Today
Filestack API Operational
Sentry API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Identification service response time ?
Fetching
Signature service response time ?
Fetching
Signature web ui
Fetching
PAdES creation time ?
Fetching
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Completed - The scheduled maintenance has been completed.
Oct 10, 01:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:30 CEST
Scheduled - Due to resource allocating, we need to do a restart of the cert database. The estimated downtime during the restart is 5 minutes between 01:30 and 01:45 for both BankID and BankID on mobile.


Date: 10.10.2019
Time: 01:30 – 01:45 (estimated five minutes)
Environment: Netcentric BankID and BankID on mobile PRODUCTION
Impact: Endusers will not be able to use or order BankID in the downtime.
Oct 3, 10:29 CEST
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - INFORMATION
The incident for BankID on mobile at Telenor is now corrected and the systems are back in ordinary operation.

Incident started: 2019-10-08 09:56 CEST
Incident solved: 2019-10-08 13:49 CEST
Oct 8, 14:13 CEST
Update - INFORMATION
The BankID Mobil Telenor is still experiencing problems
An incident at Telenor for BankID on Mobile is verified. The mobile operator is working to find a solution on the problem.
Oct 8, 12:57 CEST
Investigating - An incident at Telenor for BankID on Mobile has been detected. The mobile operator is working to find a solution on the problem.
Oct 8, 10:49 CEST
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019
Resolved - This incident has been resolved
Oct 2, 17:39 CEST
Monitoring - Traffic is now rerouted, and services seem to be stabilized. We are continuing to monitor the services.
Oct 2, 14:57 CEST
Identified - We are working on rerouting traffic to new instances to mitigate instability. Updates will follow.
Oct 2, 14:50 CEST
Investigating - Instability is currently experienced in our signing services (production). We are working on recovering the affected services, and will provide a new update within an hour.
Oct 2, 13:26 CEST
Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.