Idfy
All Systems Operational

About This Site

Welcome to Idfy's status page. Here you will find information on the status of our APIs and services.

API (LEGACY)   ? Operational
Signature Operational
Signature services   ? Operational
Merchant Signature   ? Operational
Portal   ? Operational
Form Portal   ? Operational
Identification   ? Operational
Additional services Operational
Addon services   ? Operational
Oauth Endpoint   ? Operational
Validation   ? Operational
Account API   ? Operational
PAdES   ? Operational
Internal notification service   ? Operational
E-ID providers Operational
BankID (no)   ? Operational
BankID (sv)   ? Operational
NemID (da)   ? Operational
Tupas   ? Operational
MobileConnect   ? Operational
Buypass   Operational
Test environment Operational
Identification   ? Operational
Addon services   ? Operational
Signature service   ? Operational
PAdES   ? Operational
Merchant Sign   ? Operational
Account API   ? Operational
Validation   ? Operational
ID Server   ? Operational
Portal   ? Operational
Form Portal   ? Operational
3rd party dependecies Operational
Email Delivery   ? Operational
Email API   ? Operational
SMS Delivery   ? Operational
Filestack API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Identification service response time ?
Fetching
Signature service response time ?
Fetching
Signature web ui
Fetching
PAdES creation time ?
Fetching
Past Incidents
Dec 17, 2018

No incidents reported today.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Resolved - INFORMATION
The incident for BankID on mobile at Telia is now corrected and the systems are back in ordinary operation.

Incident started: 12.12.2018 13:34 CET
Incident solved: 12.12.2018 14:33 CET
Dec 12, 14:56 CET
Identified - An incident at Telia for BankID on Mobile has been detected. Nets and the mobile operator are working together to find a solution on the problem.
Dec 12, 14:14 CET
Resolved - BankID traffic is now back to normal operation. Branch 2 was deactivated until 12:55 CET, but has been recovered and is now functional.
Services affected: BankID Netcentric
Users affected: 50-75%
Incident number: INC0220885
Preliminary root cause: Under investigation
Correction performed: Yes

Incident Start: 12-12-2018 10:25 CET
Incident End: 12-12-2018 12:38 CET
Dec 12, 13:40 CET
Investigating - Services affected: BankID Netcentric
Users affected: 50%
BankID operators are now investigating the issue.
Dec 12, 10:56 CET
Dec 11, 2018
Resolved - BankID have reported that the OIDC platform has been recovered and is operating as normal. The BankID AML service should also be available again.
Dec 11, 17:27 CET
Investigating - BankID have reported that their OIDC platform is experiencing downtime at the moment. The BankID AML service will likely be unavailable while the OIDC platform is down. Updates will follow when we receive more information from BankID.
Dec 11, 17:07 CET
Dec 10, 2018
Completed - The scheduled maintenance has been completed.
Dec 10, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 21:00 CET
Scheduled - A failover test for our systems will be arranged Monday 10.12.2018 - 21:00 to 21:30. There is no associated downtime.
Dec 3, 12:53 CET
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - INFORMATION
The incident for our signature service is now corrected and the systems are back in ordinary operation.
Customers with their own merchant certificate was not affected.
Incident started: 2018-12-05 11:07
Incident solved: 2018-12-27 11:30
Dec 5, 11:58 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 11:35 CET
Investigating - An incident for our signature service has been detected for all ID methods. We are working on a solution for the problem.
An update will be sent out in 60 minutes or earlier if the incident is corrected in shorter time.
Dec 5, 11:27 CET
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.